Responsible Gaming Policy

01. Introduction

DiJoker is committed to promoting responsible gaming and ensuring that its games are enjoyed as a form of entertainment only. We recognize the importance of protecting players, preventing gambling-related harm, and supporting a safe and responsible gaming environment. This Responsible Gaming Policy outlines the measures and principles adopted by DiJoker in line with generally accepted standards under EU regulations, including guidance followed by MGA- and UKGC-licensed operators. DiJoker is a game provider and does not operate gambling services directly or accept wagers from players. However, we believe that responsible gaming principles are essential across all stages of game design, distribution, and use.

02. Gaming as Entertainment

All DiJoker games are designed for entertainment purposes only. Gaming should be viewed as a leisure activity and not as a source of income or a way to recover financial losses. Players should only engage with games using time and money they can afford to lose.

03. Protection of Minors

DiJoker strictly prohibits access to its games by minors

• Our games are intended for individuals who have reached the legal age for gambling in their jurisdiction, which is at least eighteen (18) years old or higher where local law requires.
• We do not knowingly design, promote, or distribute games that are targeted at minors.
• We encourage our partners and platform operators to implement robust age-verification and access-control measures.

04. Player Awareness and Self-Control

We encourage players to remain aware of their gaming behavior and to take proactive steps to maintain control, including:

• Setting personal limits on time spent playing
• Taking regular breaks during gameplay
• Avoiding gaming while under emotional distress, fatigue, or the influence of alcohol or substances

Players should stop playing immediately if gaming ceases to be enjoyable or begins to cause concern.

05. Identifying Problem Gaming

Problem gambling may be indicated by behaviors such as:

• Spending more time or money on gaming than intended
• Neglecting work, studies, or personal responsibilities due to gaming
• Chasing losses or attempting to recover money through continued play
• Experiencing stress, anxiety, or guilt related to gaming activity

If any of these signs are present, we strongly recommend seeking professional support.

06. Support and Assistance

DiJoker encourages individuals who feel they may be experiencing gambling-related harm to seek help from qualified organizations. The following organizations provide confidential support and advice:

• GamCare (UK)
• BeGambleAware
• Gambling Therapy
• National Responsible Gambling Programme (varies by jurisdiction)

Support services may differ depending on location, and players are encouraged to seek local resources where available.

07. Role of Partners and Operators

DiJoker works with licensed operators and distribution partners and expects them to:

• Comply with applicable responsible gaming laws and regulations
• Provide tools such as self-exclusion, deposit limits, and reality checks where applicable
• Display responsible gaming information clearly and accessibly to players

DiJoker reserves the right to review partnerships where responsible gaming standards are not met.

08. Game Design and Fairness

Responsible gaming principles are considered throughout the game development lifecycle, including:

• Transparent game rules and mechanics
• Clear presentation of game outcomes and features
• Avoidance of misleading claims about winning probabilities or outcomes

All DiJoker games are designed to function fairly and transparently within their intended technical parameters.

09. Data Protection and Privacy

Any personal data processed in relation to responsible gaming matters is handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). Further details can be found in our Privacy Policy.

10. Policy Review and Updates

Any personal data processed in relation to responsible gaming matters is handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). Further details can be found in our Privacy Policy.

11. Contact Us

If you have questions or concerns regarding this Responsible Gaming Policy, or wish to raise a responsible gaming–related issue, you may contact us at:

Email: [email protected]